Blockchain Support Engineer (Remote)

We are looking for a Support Engineer who will join the team and help support and manage infrastructure for the Algorand and Polkadot public blockchain networks. Moonbeam is a public, permissionless, developer oriented blockchain that will be part of the Polkadot network, and facilitates integration and compatibility with Ethereum. This is an entry level position for candidates with technical backgrounds and education. The ideal candidate has a bachelors or masters degree in engineering or computer science, and has experience with Linux at the command line. Interest in and knowledge of crypto and blockchains is highly desirable, as is experience programming and scripting. This is your opportunity to join a fast growing company in the crypto space and to learn directly from experienced devops, application, and blockchain engineers. Our engineering team is fully remote and has been from the start. We are a product and technology led company that targets developers as customers. We expect you to bring your ideas and energy to help us develop and support our service offerings, and grow our developer community and our platform. Responsibilities Provide technical support and troubleshooting for our Algorand based service offerings including supporting Algorand network participants, developers, and node operators. Provide technical support and troubleshooting for our Polkadot based efforts including Validator services, Moonbeam, and Moonbeam based integrations. Support Moonbeam developers and end users via email, discord, zoom, etc. Work on technical integrations for the Moonbeam platform including porting, testing, and verifying ethereum based tools and services on Moonbeam. Participate in devops oriented maintenance and management work including on call responsibilities. Troubleshoot issues, file bugs, work with the Moonbeam protocol engineering team to fix and verify issues found. Engage with our developer and user community on discord, telegram, and other channels. Communicate regularly and clearly with other team members and also with other ecosystem participants. Qualifications Bachelor’s degree or equivalent in a relevant field required. Master’s degree or 1-2 years experience a plus. Fluent in English, both written and spoken. Hands on experience working in a Linux environment at the command line required. Experience with Blockchain and Crypto is a big plus. Experience with programming and scripting a plus. Experience with Ethereum is a plus.